The business realities are continually evolving and technology can contribute greatly to optimize telecommunications for businesses that crave innovation. Thus, the advent of IP telephony systems had a strong impact on customer experience by introducing the power and quality of the Internet network. NEOPOS can integrate flexible IP telephony solutions that meet your current and future collaboration needs while reducing your telecommunications bills.
Based on state-of-the-art equipment and recognized as a leader in the industry, CISCO IP telephony solutions combine robustness and reliability. With the CISCO Business Edition platform at the heart of your solution, we are able to deploy powerful IP telephony and collaboration tools:
- Unified voicemail;
- Customer contact center tools;
- Unified management and Intelligence center;
- Instant messaging and presence;
- Automated menus and receptionist management;
- Integration of collaboration tools (WebEx)
The replacement of an old telephony system with an IP telephony solution has several advantages:
- Increase the quality of the customer experience (internal / external);
- Optimize business processes;
- Maximize resource performance;
- Reduce monthly telecommunications costs.
CISCO IP telephony systems integrated by NEOPOS are highly scalable and enable you to keep track of your business growth over the long term. Thus, the durability of the implanted IP telephony solution is ensured while your investment is protected.
Moreover, CISCO offers competitive financing solutions that can facilitate decision-making for your business.
NEOPOS specializes in integrating IP telephony infrastructure for businesses of all sizes, with deployments of up to 1000 phones and more.
The unique approach of NEOPOS ensures a setting that meets your expectations. Take advantage of the expertise of our telecommunications team who can advise you at all stages of the IP telephony integration project.
From the decision-making process to the turnkey implementation of the IP telephony system, not to mention the training of your users and administrators, NEOPOS offers all the support required to maximize your experience!
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