Maitre’D

Maître'DMaître'D

MAÎTRE’D

Click here to get important information about the WEB SRM that will start November 1st 2023

For more than 20 years, Maitre ‘D has been the undisputed leader in point of sale (POS) and management systems throughout the restaurant & bar industry. This Quebec-made software offers a full range of state-of-the-art applications that can be customized according to your specific business needs.

Maitre ‘D works on several levels, including:

  • Efficient order processing
  • Credit and debit card processing
  • Inventory management
  • Delivery management
  • Online orders
  • Customizable and adaptable to all sizes of bars and restaurants

The benefits related to Maitre ‘D software

With more than 20,000 customers around the world for over 30 years, Maitre’D software offers a complete, efficient and flexible point-of-sale solution to restaurants and bars.

Maitre’D software offers a complete back-office solution for easy management of one or more businesses. Various modules and interfaces are available to help better control the costs and operations related to the management of restaurants and bars and thus increase their revenues.

A mobile application (IOS and Android) is also available with Master’D to offer real-time information about sales, discounts, cancellations, labor costs and more.

With its SQL database, Maitre’D point of sale software can easily enable the development and integration of customizable interfaces to fit the specific needs of restaurants and bars.

The platform is secure and reliable, so the information remains protected. Maitre’D software complies with PCI security standards. Moreover, it is attested MEV (module of registration of sales for restaurants and bars).

Maitre’D can also be used in a mobile way, enabling real-time monitoring of software management on the smartphone (iPhone and Android). Moreover, the mobility ensures increased speed and efficiency, by taking orders at the tables.

Mobility

Mobility: Innovation and efficiency for restaurants and bars.

With its Master’D solution, NEOPOS is positioning itself as a pioneer in the field of mobile sales outlets for taking orders at the table in the restaurant sector in Quebec. This point-of-sale (POS) solution is definitely a must for restaurants and bars and has a positive impact on your profits.

Studies have shown that the Master’D POS solution:

  • increases the billing average;
  • reduces the risk of errors in the kitchen;
  • optimizes labor costs.

In short, by adding Maitre’D mobile sales outlets, you will ensure a faster service, as well as lower losses and an increase in the performance of your business. The customer experience will be improved!

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Advanced Reporting

Maitre’D offers its users a wide range of powerful and easy-to-access reports:

  • Business intelligence tool;
  • More than 220 reports available (sales, statistics, labor, loyalty, analysis, comparison, etc.);
  • Dashboard and integrated data visualization tools;
  • Advanced Self-Service Analytics;
  • Several reports accessible directly on the web;
  • Automated reports via email;
  • Historical sales and purchasing tool;
  • Reports to drill data into CSV, PDF, Word, and more.

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Databoard mobile application

With Maitre’D’s Databoard, access a wealth of real-time information directly on your cell phone or tablet. Quickly learn the pulse of your operations and make sure you are informed to optimize your decision making for your bar or restaurant.

  • Easy iOS and Android application;
  • Performance indices presented in a table;
  • Real-time sales;
  • Discounts and cancellations with details in real time;
  • Real-time labor costs;
  • Comparison of a week ago, a month, a year;
  • Alerts.

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Solutions for enterprises (E-Global)

The Maitre’D software provides a cloud-based platform for consolidating all branches of the same company into one location. This tool makes it easy to:

  • Receive sales and other reports;
  • Produce inter-branch sales reports;
  • Produce customizable reports;
  • Calculate royalties;
  • Disseminate price changes, discounts and more in real time across all branches or only to a part of them;
  • Segment regions or banners;
  • Limit in-branch access.

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Kitchen control screen

Maitre’D offers a complete kitchen control screen solution. This solution allows the management of functionalities for kitchen orders.

  • Available for quick service and table service;
  • Displays up to 12 commands on the same screen;
  • Several different screens can be configured;
  • Summary screen of commands;
  • Can prioritize or consolidate items;
  • Up to 3 lines of comments for an item;
  • Access to a table with performance reports;
  • Can display recipes as well as images to facilitate the training of new employees;
  • Can work easily in multi-screen;
  • Can change the colors of an item on other screens when it has been bumped;
  • Can be used in touch function or with the control bar;
  • The back office can send a message to the screens.

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Tip sharing

The tip sharing software is used with the Maitre’D timestamp. Ideal for restaurants and bars that distribute tips in proportion to the hours worked.

  • Distribution of tips by shift between employees;
  • Equal distribution according to seniority, tasks and hours worked, if desired;
  • Only one import to the pay period;
  • May exclude training employees for a specified period;
  • Can be exported to payroll software like Employer D, Ceridian and ADP.

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Online ordering

Maitre’D integrates easily with several online ordering software. By integrating your online ordering tools with Maitre’D, you:

  • Keep your sales in one place;
  • Distinguish your online sales versus another revenue center;
  • Reduce the queue;
  • Reduce the number of incoming calls;
  • Integrate with Maitre’D according to the standards of the sales registration module;
  • Have a custom mobile app option.

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Event manager

The Master’D point of sale tool allows you to manage your receptions, groups and reservations in one place:

  • Submit directly to Maitre’D;
  • Set a status to an event (reserved, negotiated, tracked);
  • Send the contract with your header directly with the submission;
  • Modify the submission;
  • Recall the event to the POS on the desired date and be able to add or remove certain items;
  • Easily take a bank deposit.

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Self-order kiosk

The Master’D POS tool allows customers to order their self-service meals:

  • Allows to serve more customers in less time;
  • Increased income;
  • Reduced labor costs by reducing the number of cashiers;
  • Clear and easy to use interface;
  • Reduced queue and waiting time;
  • Allows you to put advertising and promotions on the order screen.

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Electronic display

The Master’D POS software is also designed for fast service countertop environments. The electronic display screens display your menus and prices according to the time and the day. Show promotional videos and images of your products, all integrated into Maitre’D that allows you to change prices in one place!

The electronic display has several advantages:

  • Optimizes the time of your customers in the queue;
  • Enables you to highlight your products with the best margins;
  • Showcase promotions;
  • Push impulse buying;
  • Promote suggestive sales;
  • Avoid changing prices and items during the day.

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Integrations

The database of Maitre’D POS software being SQL, it allows us easily to offer several types of integration to meet the needs of our customers.

  • Integration of payments at the table and at the counter with Payfacto
  • Gift Card Solutions (Desjardins, DataCandy, Ackroo and many others)
  • Loyalty Solutions (Say Go, DataCandy, See my Apps and many others)
  • Online Reservations (Open Table, Bookenda)
  • Accounting interface (Acomba, Advantage, Quickbooks etc.)
  • Hotel interface (Opera, Hotello etc.)

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Sales recording Module (SRM)

The Sales Recording Module (SRM) is the device selected by Revenue Québec to implement its technological solution in the hospitality industry. Now compulsory, the SRM provides the government with essential sales information. This module is installed directly on your POS solution or on your cash register and is very easy to use.

 

The SRM, for restaurant and bar industry

Connected to a point-of-sale system or a cash register, the SRM allows you to send data relating to your commercial transactions. It also records securely the various transactions, such as sales and taxes, and transmits the necessary information for printing the invoice.

For the restaurant and bar sectors, the combination of the Maitre’D point-of-sale solution and the FARÖ drink control system is by far the simplest and most efficient solution for mandatory SRM billing.

 

All the products offered by NEOPOS are compatible with the SRM.

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We offer flexible solutions

Contact one of our technology advisors to obtain more information on our POS systems, equipment and accessories, or for a demonstration.