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Terms and conditions
This website belongs to NEOPOS and throughout the site, the terms “we” “us” and “our” refer to Neopos. Your use of the website is subject to the terms set forth hereafter and all applicable laws. By accessing and navigating the website you accept these terms, without restriction and without reserve. By visiting our site and/or making online purchases on it, you agree to comply with our “services” and agree to be bound by the following terms and conditions, including the additional terms, conditions and policies referenced hereafter and/or available by hyperlink. It is your responsibility to ensure that by accessing the website and the material made available to you in it, or through it, you act in accordance with the laws of each territory in which or through which you access the website or material.
1. Protection of personal information: Our practices with regard to privacy protection are described in our “privacy policy”. By continuing to use the website, you indicate that you have read this policy and agree that you are bound by and accept its terms and conditions. You agree that NEOPOS may use your personal information in the manner and for the purposes set out in our privacy policy.
2. Other policies and agreements: When you buy NEOPOS products through the www.neopos.com website, your purchase is subject to distinct terms and conditions of sales applicable to the website. Some additional terms and conditions may apply to product purchases and other uses of sections of the website.
3. Your account: If you use the website, it is your responsibility to ensure the confidentiality of your account and your password, and to restrict access to your computer. You assume responsibility for all activities that occur under your account or password. NEOPOS reserves the right to refuse service to certain customers, to close accounts and to cancel orders at their sole discretion.
4. Return and refund policy: Our practices with regard to exchange, return or refund requests are described in our “return and refund policy”. By continuing to use the website, you indicate that you have read this policy and agree that you are bound by and accept its terms and conditions.
5. Shipping policy: Our practices with regard to the delivery of goods purchased through our online store are described in our “return and refund policy”. By continuing to use the website, you indicate that you have read this policy and agree that you are bound by and accept its terms and conditions.
6. Limitation of liability: NEOPOS is not responsible for damages, whether they are direct, indirect, specific or subsequent, arising from the use of the product, the impossibility of using it, delay or partial delivery, the termination of rights or a loss of profits.
Return and refund policy
Since we only sell top-quality products, customer satisfaction is our first priority.
Only defective items can be refunded. For more information on this subject, please email us in the “Contact” section.
Shipping policy
Neopos delivers everywhere in Canada.
Privacy policy
Protecting your privacy is a priority for us. We are also committed to protecting the confidentiality of our clients’ personal information in an electronic environment. Neopos will not divulge to any third party any confidential information on its clients (name, address, telephone or fax number, or email address). This section describes our protocol with regard to the collection and use of information that you forward to us.
The information you provide to us is for our use and our use only. In every instance, it will be treated in a manner conducive to maintaining its confidentiality. Under no conditions will we accept to sell or exchange the data collected via this website. Similarly, we will never accept or take any steps to obtain personal information that concerns you alone, unless you choose to transmit this information to us yourself. The sole purpose of asking you to provide information is to help us serve you better. Your information enables us to better adapt the content of our website to a general profile of our clientele. This makes it possible for us to improve our services in an ongoing manner. Your email address will only be used to communicate with you, to provide information on special offers and on novelties regarding the website itself. Your email address will not be revealed to anyone else, whether organization, enterprise or other.
Cookie technology is widely used on the Internet. It is harmless and cannot transmit any computer virus to your computer. You can, at any time, disable the cookie function on your computer, but this may impede the proper operation of certain functions on the website you are visiting. No cookie is able to identify you.